Offering More Legroom, Priority Boarding, Complimentary On-Demand Entertainment and More
HONOLULU – October 29, 2013 – Next year there will be a new way to experience Hawaiian Airlines’ industry-leading on-board hospitality—this time with Extra Comfort. In the first comprehensive redesign of its long-haul seating configuration, Hawaiian Airlines will be offering a new class of seats that offer more legroom and other amenities that will enhance the Hawai‘i travel experience.
“We are excited to introduce a new product that was carefully designed based on the feedback of our guests,” said Peter Ingram, Hawaiian Airlines executive vice president and chief commercial officer. “Combined with our award-winning inflight service and hospitality, flying to and from Hawai‘i will be more enjoyable than ever with our new Extra Comfort seating.”
The new Extra Comfort economy seats will debut in the market on all Hawaiian Airlines A330 aircraft on June 1, 2014, offering five more inches of legroom for a full 36 inches of room to stretch out and relax. In addition to more legroom, travelers on Hawaiian Airlines’ A330 routes who upgrade to Extra Comfort will receive benefits that make the travel experience more relaxing and comfortable:
• Priority boarding at the departure gate
• Complimentary on-demand in-seat entertainment featuring dozens of movies, TV shows and more
• Personal electrical power outlet to charge laptops and other electronic devices*
• Souvenir pillow and blanket set (on international routes only)
• Premium meal selections (on international routes only)
All 40 Preferred Seats in Rows 11-14 and 33-34 on Hawaiian Airlines’ A330 aircraft will be converted to Extra Comfort seats in June. Customers will be able to pre-purchase Extra Comfort seats when booking tickets online at www.HawaiianAirlines.com in early January 2014. Subject to availability, guests will also be able to pay for upgrades to Extra Comfort upon check-in at the airport.
Guests who currently enjoy the ability to book Preferred Seats with additional legroom on existing A330 aircraft no longer have to wait until check-in to upgrade. Hawaiian Airlines is now offering advanced sale of its Preferred Seats on its A330 flights for North America and International routes at the time of booking, starting at $40. Preferred Seats are specific bulkhead and exit row seats in Economy Class that customers can select for upgrade on the seat-map while booking their tickets online at www.HawaiianAirlines.com. Preferred Seats on Hawaiian Airlines B767 flights will continue to be available for upgrade at the time of check-in online, at the airport kiosk or with a gate agent.
*Electrical power outlets are being installed in phases and by rows and may not be available on all Extra Comfort seats by June 2014.
About Hawaiian Airlines
Hawaiian Airlines has led all U.S. carriers in on-time performance for each of the past nine years (2004-2012) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.
Now in its 84th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U.S. mainland. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, Taiwan, Australia, New Zealand, American Samoa, and Tahiti. New non-stop service will begin between Honolulu and Beijing, China in April 2014, subject to government approval. Hawaiian also provides approximately 160 jet flights daily between the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page (Hawaiian Airlines).